We have a C200, connected through a Netgear Nighthawk X8 switch/wireless unit, and into an AETM 1/ME Blackmagic switcher. We have configured everything for the proper IP addresses, and when we perform a LAN scan through the Netgear switch we see both the C200 and the AETM properly connected.
The C200 starts up and registers that it is connected to the AETM, as well as registers color changes made to the buttons.
However, we don't get any control over the AETM. No switching, no fading to black, no assigning.
Is there any step we are missing? Is there anything we should know about gaining control over the AETM?